Terms and Conditions
Last Updated — November 11, 2026
These Terms and Conditions govern your use of the Alcove & Order website and provide general conditions for engaging our services. Please read them before using our website or booking a project.
Any written proposal, booking confirmation, or service agreement accepted for your project will establish its specific scope and commercial terms. If those terms conflict with these general terms, the project-specific agreement will control for that project.
1. Our Services
Alcove & Order provides professional organizing, decluttering, space curation, and energy alignment services for homes and workspaces.
Services may include focused space resets, room-by-room organization, whole-home transformations, and intuitive space renewal. The work included in your project will be agreed upon before services begin.
2. Consultations and Bookings
Submitting an inquiry or requesting a consultation does not guarantee an appointment or create a confirmed service booking.
Bookings are subject to availability and confirmation. Before work begins, we will agree on the service scope, scheduling, pricing, and any applicable payment requirements.
You agree to provide accurate contact information and relevant details about the project.
3. Pricing and Payment
Fees, deposits, payment deadlines, and any approved additional expenses will be communicated in your proposal or booking agreement.
Products, storage materials, transportation, disposal, and third-party services are included only when expressly stated. Additional work or purchases require your approval.
4. Cancellations, Rescheduling, and Refunds
Cancellation notice requirements, rescheduling conditions, deposit treatment, and any applicable refund terms will be provided in your booking agreement.
Please contact us promptly if you need to change an appointment. If we need to reschedule, we will communicate with you to arrange an appropriate alternative.
Nothing in these terms limits refund or cancellation rights available under applicable law.
5. Client Responsibilities and Access
You are responsible for providing authorized, safe access to the areas included in your project.
Before an appointment, please identify relevant hazards, restricted areas, fragile items, valuables, and belongings requiring special handling. Children and pets must be appropriately supervised during service visits.
Please tell us about conditions that could affect safe service delivery, including mold, pests, hazardous materials, exposed wiring, or structural concerns. We may pause or reschedule work where conditions create a safety risk.
6. Decisions About Your Belongings
You retain responsibility for decisions about what to keep, donate, recycle, sell, or discard.
We will obtain your authorization before removing or arranging disposal of belongings. Please review items carefully before approving removal, particularly documents, valuables, sentimental belongings, and property belonging to others.
Items transferred to donation centers, disposal services, or other third parties may be difficult or impossible to recover.
7. Project Timing and Results
Project estimates depend on the size and condition of the space, the volume of belongings, decision-making time, access, and any changes to the agreed scope.
Organizing outcomes are personal and depend partly on your participation and continued use of the systems established. Before-and-after images and client experiences illustrate individual projects and do not guarantee identical results.
8. Energy Alignment Services
Energy alignment and intuitive space renewal are offered as personal wellness and environmental experiences.
These services do not diagnose, treat, cure, or prevent any medical or mental health condition and do not replace care from a qualified healthcare professional.
Experiences vary, and no particular emotional, physical, financial, or productivity outcome is guaranteed.
9. Photographs and Testimonials
We will request your permission before using identifiable project photographs, your name, or your testimonial in public marketing.
Any agreed permissions and restrictions will govern that use. You may contact us to discuss withdrawing permission for future use, subject to applicable law and any separate agreement.
10. Third-Party Products and Services
We may recommend storage products, donation organizations, contractors, or other third-party services.
Unless expressly agreed otherwise, third-party purchases and services are governed by the provider’s own terms, warranties, delivery arrangements, and refund policies. We do not guarantee a third party’s performance.
11. Website Content and Intellectual Property
Website text, branding, logos, photographs, and other original materials are owned by Alcove & Order or used with permission.
You may view website content for personal, noncommercial purposes. Reproduction, redistribution, or commercial use requires permission from the relevant rights holder, except where permitted by law.
12. Acceptable Website Use
You agree to use this website lawfully. You must not attempt unauthorized access, interfere with website operation, submit malicious software, impersonate another person, or misuse contact forms.
We may restrict access where reasonably necessary to address misuse or protect website security.
13. Website Availability and Accuracy
We make reasonable efforts to keep website information accurate and current. However, content may contain errors or become outdated.
We may update content, service descriptions, and availability. Changes will not retrospectively alter an accepted project agreement without an appropriate agreement or legal basis.
Website access may occasionally be interrupted for maintenance, technical issues, or circumstances beyond our reasonable control.
14. Liability
Each party remains responsible for its obligations under applicable law and any accepted service agreement.
To the extent permitted by law, Alcove & Order is not responsible for indirect or consequential losses arising from website use or service delivery.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable liability for fraud, gross negligence, or willful misconduct.
Please notify us promptly of any service concern or alleged damage so we can investigate and discuss an appropriate resolution.
15. Privacy
Our Privacy Policy explains how we handle personal information collected through our website and services. Please review it alongside these terms.
16. Governing Law and Disputes
These terms are governed by the laws of the State of Nevada, subject to applicable mandatory consumer protections.
If a concern arises, please contact us first so we can attempt to resolve it directly. Any further proceedings will be subject to applicable jurisdiction and venue requirements.
17. Changes to These Terms
We may revise these terms periodically. The updated version will be posted on this page with a revised date.
The version accepted when a project is booked will govern that project unless the parties agree otherwise or applicable law requires a change.
18. Contact Us
For questions about these terms or our services, please contact Alcove & Order.
Email
Arlana@AlcoveAndOrder.com
Phone
702-625-1125
Location
Las Vegas, Nevada